Frequently Asked Questions (FAQ's)

Question 1 : Do you happen to have some kind of artwork template files that we can use?

Answer 1 : Yes we do! We do have a list of artwork template files ready for use, click HERE


Question 2 : Can you provide me a list of guide on how to get my artwork to print-ready?

Answer 2 : Sure, we have compiled a list of artwork preparation guides, click HERE


Question 3 : There are just so many types of materials, how do I know which is suitable?

Answer 3 : It is true..hence we have prepared a list of material's guide, click HERE


Question 4 : How long do I need to wait for my order to be delivered?

Answer 4 : We have prepared a detailed turnaround time schedule, click HERE


Question 5 : What if I am not happy with the quality of my order? Do you re-print?

Answer 5 : We take our customer's satisfaction seriously, we have a reprint policy, click HERE


Question 6 : Do you have a printing term glossary?

Answer 6 : Yes we do! Click HERE

ABOUT PR​​​​INTGENIE SERVICES

ABOUT US

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PRintgenie services

No. 65, Jalan Setia Permai BS,

U13/BS, Sek U 13,

40170 Shah Alam,

Selangor.


registration no: 002498032-D

email: [email protected]

mobile: +6010 220 9230

(Mon - Fri, 9:30AM to 5:00PM)

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